By Baxley Aldworth
In many spas, relaxation doesn’t start until the actual treatment begins. That’s fine, but that’s not the way things are done at Orient Retreat, where relaxation and service begin right when the customer walks through the door. “It’s not just about treatment, it’s about the whole experience,” says Felicia Zhang, the manager of Orient Retreat. Customers are offered tea and a hot towel as soon as they arrive, and the décor and ambiance of the spa is soothingly relaxing with wooden furniture, stone floors, and soft music accompanied by the sound of chirping birds.
Orient Retreat didn’t perfect the art of the spa overnight. Orient Retreat was founded in Taiwan over twenty years, and now has branches in Los Angeles, New York, and Canada. This has given its research and development team ample time to create and perfect some of the most effective treatments available. Take the 72-hour Micro Peel treatment for the face, for example. Ever wonder how some people look years younger than they should? This may be their secret. Authenticated by clinical experiments performed by NASA, the 72-hour Micro Peel treatment uses superfine micro granules and light therapy to reduce wrinkles, tighten pores, enhance skin tone and texture, and continues to boost cell metabolism for the next 72 hours. For the entire body, there’s the aromatherapy massage, given with organic essential and base oils, such as relaxing lavendar, and circulation-improving rosemary and ginger.
Not only are these treatments highly advanced, but so are the people who administer them. “Our employees undergo a rigorous training program that includes lessons, practice sessions, and examinations for each treatment. It’s a serious commitment, and many of our employees have been here for years,” says Felicia. This dedication has given Orient Retreat an experienced, expert staff.
No wonder Orient Retreat is always fully booked at a time when a lot of spas are struggling. “Our competitive advantage is that we have loyal customers. Other spas don’t always use the best quality products. The ones here are very natural and organic.” Nor do they offer a menu of treatments like Orient Retreat. The menu is comprised of 35 unique treatments divided into four categories: Body Mind Purifying, Body Treatments, Facial Pampering, and Slimming and Firming. A newsletter is also available to members informing them of latest happenings at the spa. Experience service and relaxation on a higher plane at Orient Retreat!